Who we are
Quinn Gas Solutions is operated by Callum Quinn. For privacy questions or requests, email admin@quinngassolutions.co.uk or call 01383 308075.
Information we collect
When you contact us, request a quotation, book work or join QuinnCare, we may receive your name, contact details, property address, enquiry and appointment details, photographs you separately choose to send, job records, invoices and payment status. Card payment providers process card details; we do not need to retain your full card details.
Why we use it
We use personal information to respond to enquiries, provide quotations, schedule and complete work, administer QuinnCare, maintain safety and service records, collect payment, meet tax and legal duties, handle warranties or complaints, and protect the business from fraud or legal claims.
Our lawful bases
Depending on the circumstances, we process information because it is necessary to take steps at your request or perform a contract, to comply with a legal obligation, or for our legitimate interests in running and protecting a local service business. We use consent where the law requires it, including for optional direct marketing.
Sharing and storage
We only share information where reasonably necessary, for example with trusted software, hosting, email, payment, accounting, parts, warranty or professional service providers, or with authorities where required by law. Providers may process information on our behalf under their own security and privacy obligations.
How long we keep it
We keep records only for as long as needed for the enquiry, service relationship, warranty, safety, accounting and legal purposes. Retention depends on the type of record and applicable requirements, after which information is securely deleted or anonymised.
Your rights
UK data protection law may give you rights to access, correct, erase, restrict or object to use of your information, and in some cases receive a portable copy or withdraw consent. Contact us to make a request. If you remain concerned, you can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies and website data
This website does not currently use non-essential analytics or advertising cookies. The hosting service may process limited technical and security information, such as IP address, device information and request logs, to deliver and protect the website. If optional analytics or marketing tools are added later, this notice and any consent controls will be updated first.
Last updated: 15 August 2026.