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Frequently asked questions
Useful answers before you contact us.
What can I expect to pay for a breakdown or plumbing issue?＋
The initial call-out is £70, covering the visit and first hour. If parts or more time are required, a clear quote is provided before additional work proceeds.
How can I pay an invoice?＋
Payment can be made by BACS, card or Apple/Google Pay.
Do I need a survey to receive a quote?＋
Most larger jobs require a short no-obligation survey. For some work, clear photographs can help us provide an initial fast quote.
Can you upgrade heating controls or thermostats?＋
Yes. Options include smart controls such as Hive and straightforward programmable controls. The right choice depends on your system and how you use the heating.